Support

support 24/7

SoulSpeaks LLC offers 24x7 customer support to ensure uninterrupted assistance for its VoIP services. Our dedicated team is available around the clock to address any issues, provide technical support, and resolve queries. Whether it’s troubleshooting problems, guiding through setup, or offering expert advice, SoulSpeaks ensures that customers receive prompt and effective help anytime, anywhere. This commitment to constant availability reflects their focus on maintaining high service quality and customer satisfaction, making sure businesses can rely on seamless communication without any interruptions.

Feel Free to reach out to us regarding any technical or sales queries. Our support lines operate around the clock.

Faqs

We know you’ve problably got some questions about how this thing works. We hope to answer most of them in this section, but if not, just give us a call. 820.900.3307

1. What is a Virtual Number?: A Virtual Number allows you to have a local area code and phone number in another state or country. This means you can make calls, and be reached by people with the same area code, for the price of a local call.

2. In what countries can I set up a Virtual Number?: You can get a Virtual Number in 28 different countries. Different countries require different identification for the number.

3. How do I set up a Virtual Number?: Adding a Virtual Number can be done via your online portal.

4. How do I set up a Toll Free number?: Adding a Toll Free number can be done in your online portal. If it doesn't show the option, please reach out to your account manager.

5. How is SoulSpeaks different from my landline phone service?: One big difference is that VoIP works over the Internet. You get everything you’d expect from a landline, plus the ability to take your home phone plan with you on your mobile—even make and receive home phone calls on up to three smartphones when you download our Dialer App.

6. Do I need an existing phone number?: No. If you don't have an existing phone number, or don't want to transfer your current one, we'll be happy to give you a new number when you sign up. You can even choose from available area codes and select the phone number you like best.

7. How can I cancel my account?: You may cancel either by contacting our customer support team or by submitting a cancel account request from your online account.